Someone you can trust, in your home.

The plumber, the hairdresser, the nanny or the electrician you are looking for already works near you. What was missing was a way to know who you are dealing with.

Identity verifiedEveryone on Sarréh has provided an identity document, a phone number and an email address, and all three have been checked — the document by someone on our team, not by a machine. You know who you are opening your door to.
Price written firstThe price that doubles once the work has started is over. You get a written offer — the amount, the date, what is included — and nothing begins until you have accepted it. Once accepted, it does not move.
Money heldYou pay inside Sarréh, and we hold the amount until the work is done. The provider knows the money is there — that is why they come — but they do not have it yet. Nobody has to trust first, and nobody ends up chasing the other.
Two-way reviewsCustomer and provider each write their review, and only see the other’s once theirs is sent. Nobody softens a rating for fear of getting a bad one back: that is what makes the reviews worth reading, and what brings out the providers people genuinely recommend.

How it works

Sarréh fits in your pocket

Install the app: your conversations always to hand, and an alert the moment an offer arrives.

The store listings are being submitted. In the meantime, these buttons open Sarréh right in your browser.

Our services

What you need day to day

Everything a home needs, and everything a family may have to entrust to someone else. Pick yours: you will see who is available near you, without creating an account.

Cleaning & upkeep

A clean home changes the whole day. Regular cleaning once or several times a week, a one-off deep clean, ironing, windows, or putting a place back in order after building work. You give the size, the number of rooms and the rhythm that suits you; the person answers with a written price that does not move once accepted.

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Home & repairs

The leak you have been walking around for three weeks, the socket that trips, the door that no longer shuts. Plumbers, electricians, carpenters, painters, tilers, welders and air-conditioning fitters. You describe the problem in the conversation and send photos — a photo often says what a long message cannot — and the provider answers with a priced offer. Nothing starts until you have accepted it.

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Everydaylife

What keeps a household running when the days are too short. A home cook, a nanny, a driver, a tutor, someone to run errands and paperwork, a guard for the compound. You give the rhythm and the hours — a few hours, every day, or weekends only — and the person answers with a price. These are the trades where someone comes into your home and stays: childcare, house guarding and home cooking therefore call for two reachable people who vouch for them, and we do call. A driver shows a licence.

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Care

Someone beside a person who should not be left alone: an older parent, someone with reduced mobility, a return from hospital, the first nights after a birth, or simply company to an appointment. These are not medical services, and that is a firm limit: the provider is there, helps and keeps company — they do not treat, give no care, and never handle medication, not even to open a pill box. They may remind someone of the time and note that it was done. Everyone in this family gives two references we call, and follows a short training they sign before their first job. In an emergency you call a doctor or the emergency services, not Sarréh.

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Beauty & wellbeing

The appointment you have been putting off for a month, finally booked — at your place or at the professional’s salon. Hair, braids, make-up, manicure, pedicure and facials: you say what you want, the length, the time you have, and you get a price before anything starts. Many work both ways — a salon and home visits for a wedding — and you choose. Those who keep an establishment give its exact address, which our team may come and see, and which you only discover once the job is paid for. Massage, however, is only practised in a registered salon: no home visits at launch.

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Events

A wedding, a christening, a birthday are built with people you can count on. DJs, caterers, photographers, videographers, decorators, masters of ceremony or planners: you give the date, the place and the number of guests, and each answers with a priced offer you compare before choosing. This is the family booked furthest ahead, and where holding the money matters most: the amount stays with Sarréh instead of being paid months early, and the app shows both sides where it stands. Photos of past work stand in for a diploma: look at them, they say more than a certificate.

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Find a provider

Why Sarréh

Word of mouth is a good idea. What it lacked was a memory.

The problem

You find a plumber by asking around

A neighbour knows someone, who knows someone. When it works, it is perfect. When it does not — the job is botched, the price doubles at the end, the person never comes back — there is no recourse, and no way to warn the next customer.

And there is the opposite problem, which is talked about less: a good professional with no network takes years to become known. Their work is not enough; they need to be recommended.

What we change

That good work should get around

We want opening your door to a stranger to stop being a gamble, and a serious professional to stop needing the right contact in order to make a living.

In practice: the money you send does not go to the provider, it stays with Sarréh. It is only released once the job is finished and confirmed. You are not paying someone you do not know and hoping they turn up; they are not working and hoping to be paid. Neither side has to trust first — which is exactly what word of mouth could never offer.

We are starting in Cameroon. Other countries in West and Central Africa will follow.

In figures

Where we are

What Sarréh covers

6families of services
40trades covered
1country
2cities open

What has happened so far

We are at the very beginning. These figures will grow because of the people who join — you are one of them.

668visits to the site
2accounts created
5verified providers
7bookings requested

The Sarréh family

A platform built on trust is built by several people.

We are just starting. Every person who signs up, every professional who gets verified, every honest review makes Sarréh more useful to the next person. There are three ways to be part of it — and all three count equally.

1

Use Sarréh

Searching and comparing needs no account. But it is by creating yours that you can ask for a quote, follow the job and, at the end, leave a review. That review is not only for you: without it, a good professional stays invisible to whoever looks next.

Create my account
2

Offer your services

Plumber, hairdresser, tutor, gardener, photographer: get verified once, then let your work speak for you. Your customers are already looking for you.

Become a provider
3

Spread the word

Sarréh only works if enough people are on it. If the idea speaks to you, the most useful thing you can do today is tell one person who needs it — or one serious tradesperson you know.